Active Listening

Learn essential techniques to fully concentrate, understand, and respond effectively in any conversation
15 minutes
6 test questions
Printable certificate

People actively listening

Course overview

Enhance your communication skills with our Active Listening eLearning course. This course is designed to help you understand the key aspects of active listening, including focusing fully on the speaker, avoiding interruptions, showing genuine interest, and providing effective feedback.

Whether you're looking to improve workplace communication or personal relationships, this course offers practical techniques that can be applied in everyday situations. Start your journey to becoming a more empathetic and engaged listener today and experience the transformative benefits of mastering active listening.

This Active Listening course comes FREE with all of our subscription plans!

Laptop tablet and phone with screenshots
Screenshots from Active Listening course

Learning outcomes

Understand what active listening is
Gain insights into the advantages and rewards associated with practicing active listening
Take your new active listening knowledge and use it in everyday situations

About this course

Designed for professionals and individuals alike, this course is your gateway to mastering the art of effective communication. Active listening is more than just hearing words; it involves fully engaging with the speaker, understanding their message, and responding thoughtfully. By enrolling in this course, you'll unlock the secrets to becoming a better listener, enhancing both your personal and professional relationships.


Course highlights

What is Active Listening? Learn the fundamentals of active listening, including the key aspects that set it apart from passive hearing.
Focus and Concentration: Discover techniques to stay fully focused on the speaker, ensuring you capture every detail of the conversation.
Non-Verbal Communication: Understand the power of body language, eye contact, and other non-verbal cues in demonstrating genuine interest.
Avoiding Interruptions: Master the skill of allowing speakers to express themselves fully without unnecessary interruptions.
Showing Empathy: Learn how to show empathy and build trust through active listening, fostering deeper and more meaningful connections.
Effective Feedback: Gain insights into providing constructive feedback that reflects understanding and encourages open dialogue.
Real-World Applications: Apply your new skills in everyday situations, from workplace meetings to personal conversations.

Why choose this course?

Our Active Listening course is crafted by communication experts with real-world experience. It offers engaging, voice-over driven, animated content, interactive test questions to check your understanding and a printable certificate. Whether you're looking to improve team collaboration, enhance customer relations, or simply become a better friend or partner, this course has something for everyone.

Course structure

Introduction
Course objectives
What is Active Listening
Introduction to active learning
Focus fully on the speaker
Avoid interrupting – Part 1
Avoid interrupting – Part 2
Show interest
Avoid appearing judgemental
Provide feedback
Test and Summary
Test your understanding
Course summary
Course feedback