Non-Verbal Communication in the Workplace

Enhance your ability to read and use body language, facial expressions, and paralanguage
25 minutes
15 test questions
Printable certificate

Group of people watching smiling and not smiling

Course overview

This course covers the essential aspects of non-verbal cues, including body language, facial expressions, eye contact, and paralanguage. Learn how to interpret and utilise these signals to enhance your interactions in meetings, presentations, and team collaborations.

Designed for professionals looking to improve their communication skills, this course will help you build stronger relationships, foster trust, and improve overall workplace dynamics.

This course can be accessed as part of any paid-for subscription

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Screenshots from Non-verbal Communication course

Learning outcomes

Understand how non-verbal communication complements verbal messages
Explain the different types of non-verbal communication
Discuss the role of appearance
Understand paralanguage
Demonstrate cultural variations in non-verbal communication
Apply effective non-verbal communication in team collaboration
Identify non-verbal communication in meetings and presentations
Explain the impact of non-verbal communication on conflict resolution and negotiations
Apply the digital dimension to non-verbal communication

About this course

The course provides a comprehensive understanding of body language, facial expressions, eye contact, and paralanguage, and how these elements can significantly enhance communication in a professional setting. You'll learn to interpret and use non-verbal signals to build stronger relationships, foster trust, and improve team collaboration. Whether you're leading meetings, making presentations, or navigating daily workplace interactions, this course will equip you with the tools to communicate more effectively and confidently.


Course highlights

Understanding Non-Verbal Cues: Gain insights into how non-verbal communication complements verbal messages and its significance in the workplace.
Body Language: Learn to read and project confident and positive body language in professional settings.
Facial Expressions and Eye Contact: Master the art of using facial expressions and maintaining appropriate eye contact to convey sincerity and engagement.
Paralanguage: Understand the impact of tone, pitch, and speed of speech on communication.
Cultural Variations: Explore how non-verbal communication varies across different cultures and how to navigate these differences effectively.
Team Collaboration: Improve team dynamics by using non-verbal cues to enhance trust and understanding.
Meetings and Presentations: Utilise non-verbal communication to engage and persuade your audience during meetings and presentations.
Negotiations and Conflict Resolution: Apply non-verbal techniques to influence outcomes and resolve conflicts amicably.
Digital Dimension: Adapt non-verbal communication skills to virtual meetings and video calls, ensuring professionalism and engagement.

Why choose this course?

Our Non-Verbal Communication in the Workplace course is expertly crafted to provide practical, actionable insights that can be immediately applied in your professional life. Improve your professional interactions, build stronger connections, and become a more effective communicator. It offers engaging, voice-over driven, animated content, interactive test questions and a printable certificate.

Course structure

Introduction
Course objectives
The definition and significance of non-verbal cues
Verbal vs. non-verbal communication
Effective non-verbal communication
Body language
Facial expressions and eye contact
Space and distance
The role of appearance
Paralanguage
Cultural variations
Team collaboration
Meetings and presentations
Negotiations and conflict resolution
The digital dimension
Test and Summary
Test your understanding
Course summary
Course feedback