What happens when I create a JumpLMS account?
You’ll automatically be placed on our Free Plan — and yes, it’s completely free. No trial limits, no credit card needed, and no feature restrictions. You can create up to 10 courses and register 10 learners, with full access to all features.
How does your pricing model work?
Our pricing is based on the number of active learners you register. You can manage your total by archiving learners who no longer need access, this frees up space for new users without needing to upgrade.
What counts as an “active learner”?
An active learner is any user with access to one or more courses during your billing cycle. You can archive learners who no longer need access — this keeps their data safe and frees up room without increasing your subscription cost.
Do I need a credit card to get started?
No. The Free Plan requires no payment details and gives you instant access to the full platform.
Do you offer annual pricing?
Yes, all paid plans can be billed monthly or yearly. Choose annual billing and get a discount equal to nearly two free months per year.
Can I change or cancel my subscription?
Absolutely. You can upgrade, downgrade, or cancel your plan anytime, with prorated billing based on your usage.
What happens to my learners if I downgrade?
If your number of active learners is within the limit of your new plan, they’ll continue as normal.
If your learner count exceeds the new plan limit, JumpLMS will automatically archive the extra learners. Their progress will be safely saved, and you can reactivate them later, up to your new limit.
Is there a setup fee or onboarding cost?
No. JumpLMS has no setup fees or hidden charges. All plans — including Free — come with full access to features, tutorials, and support to get you up and running.
Can I sell my courses on the Free Plan?
Yes! If you connect your Stripe account, you can sell courses from any plan — even Free. JumpLMS takes no commission on course sales.